Legal Websites

The Law; Website Legal Requirements

Whether you’re running a strictly online venture or you’ve added social media and a web presence to your real-world business, there are some legal requirements for websites that you might not know. While a lot of the tutorials and “User-Friendly” applications make it sound like the whole business of running a business online can be accomplished by anyone, you probably already know there’s a bit more to it than that. From the requirements of general websites to e-commerce and HIPAA; make sure you are covered.

Like most things in the legal realm, the wording of the actual statutes is lengthy, often confusing, and not the most exciting read. So, we’re going to give you an overview of a few important points to keep your website on the right side of the law.

General Requirements

In general, your website should post a privacy policy as many state laws now require it. This serves as a disclosure that you’re collecting data and what data specifically you are collecting. While not required by law it is usually almost always required for integration with any 3rd party systems, social media, and especially by credit card processors.

The legal requirements for web accessibility are of utmost importance. Litigation continues to steadily grow in early 2021. General trends show an increase in lawsuits filed in federal courts and state courts. While state court data is unreliable due to reporting constraints, all signs indicate a surge in state court filings in recent years, namely in California and New York. if your website does not work with disability enabling technology you could be sued for millions.

If you use any type of email marketing, you can be fined up to $16,000.00 for violations of your email advertising campaigns under the canned spam act. If an email is not sent as a direct effect of user interaction such as password reset but is unsolicited such as a newsletter. You must have a unsubscribe option and a physical address, not P.O. Box listed or you could be fined thousands PER EMAIL!

Protecting and securing collected data is a whole other legal sector beyond data privacy. In all 50 states in the US, there is state legislation requiring that a business notify customers of any security breach that may involve customers’ personal information.

In the GDPR and CCPA, there are also reporting requirements and penalties for companies that expose consumer data to security breaches. Similar to the privacy laws, the term personal data can refer to a broad range of consumer information from email addresses and phone numbers to more confidential items.

Keep in mind, even if you aren’t processing payments and collecting what you may deem as confidential information, you can still be liable for security issues on your site and in your business processes.

eCommerce Considerations

To sell online you must follow both the law and credit card processor rules. this requires a privacy policy page, terms of service page, refund/return/replacement policy page, and your site to have end-to-end encryption.

Under Florida law, if you do not have a return policy posted (or a no return policy) failure of a retail sales establishment to exhibit a “no refund” policy shall mean that a refund or exchange policy exists, and upon request and proof of purchase, a refund on the merchandise, within 7 days of the date of purchase, provided the merchandise is unused and in the original carton if one was furnished.

Also, remember that all gift cards (e-gift cards sold in Florida can never expire and must be honored.) You can be fined or jailed for failure.

Sales tax laws now vary from state to state but in general, you must now pay sales tax for all online sales of taxable goods.

The legal requirements for a healthcare provider’s website can be high. You must maintain HIPAA compliance, which includes protecting any sensitive patient health information. Most commonly applies to contact form and booking systems, which may be vulnerable to data breaches in the event of a site hack.

FTC On Reviews

When collecting things like Google reviews or reviews on your website It’s important to realize there are federal trade commission laws covering these. To ask for or offer anything in return for reviews is completely illegal under federal law as well as against the terms of service of Google and other providers.

You can ask people to leave reviews but you cannot offer them anything. You need to go offering things in return for reviews this happens because they are unaware of the law or because they’re overseas and outside of the reach of our federal government.

FCC Laws For Blogs

If you maintain a blog on your website or if your website is important to remember that you must state whether you have been paid for your article. Or if your article has affiliate links. Failure to notify readers of this is against the laws passed by the FCC.


Laws vary by state, but many require contractors of all kinds to provide proof of licensing on their websites (usually by license ID). Failure to include this information can result in fines.

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