Do you know the importance of reviews to your Port Charlotte, Punta Gorda or North Port Business? When people search for services and goods online they are immediately presented with many options. The first and most important factor in filtering these options are reviews.
How important are customer reviews to shoppers? Very important, as it turns out. The fact is, 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations.
Having 5 stars rating is great but if it’s only (1) 5-star review; It doesn’t hold up to competitors (135) 4.5-star reviews. You need a balance of the stars and the number of reviews.